Smartsheet Certification Practice Exam

In which scenario is it best to use multiple contact list columns?

1. When you want to create a filter for each individual

2. When some individuals are inside your team's account and others are not

3. When the individuals have different roles related to a task

4. When you want to pull a report from a sheet

The correct answer is: When the individuals have different roles related to a task

Using multiple contact list columns is particularly beneficial when individuals involved in a task have different roles. This setup allows for clear delineation of responsibilities and enhances communication. By assigning specific individuals to separate contact columns based on their roles, team members can easily see who is responsible for each aspect of a task, which aids in accountability and organization. For example, if a project requires a manager, a designer, and a developer, each could be listed in their respective contact columns. This way, notifications, updates, and responsibilities are streamlined for each role, allowing team members to focus on their specific contributions. In contrast, while filtering for individuals or generating reports can be managed through a single contact list column, these tasks do not necessarily benefit from the clarity and specificity provided by multiple columns for different roles. Additionally, having individuals within and outside a team's account might necessitate differing permissions or access, but it doesn't directly relate to the effectiveness of role clarity, which is the primary advantage of using multiple contact list columns.